Just ordered my Sea Diver

[Rob P]

I finally pulled the trigger on the Sea Diver. I love the simplistic look. I can also dress it up or dress it down. The only thing is I really dislike the strap that comes with it. I ended up getting one of the black rubber straps to go on it but I can't decide on another leather strap for it.

Should I go light brown, or dark brown?

 

[gurka]

Show a wrist shot Sir, I think that would look good on a dark brown strap or even better a mesh bracelet.

 

[Rob P]

I will take a picture when I get it. I ordered both color straps!

 

[MikeDalton24]

Congrats brother! Can't wait to see some photos

 

[Yourdudeness080]

This thread is useless without pictures!

 

[Rob P]

After I took my photos yesterday of my new arrival I put the watch away for the night. I put the watch on this morning to notice there was something on the Bezel. I tried to wipe it off and when I did, the enamel in the 0 of the 20 started flaking out. I also noticed that what I thought was something stuck on it was a pretty big ding and there were a bunch of other scratches in the area.

I did not wear this watch yet at all except to take pictures of it yesterday so I am absolutely positive that I did not bang it on anything. Even if I did brush it up on something, there is no way that the enamel should have flaked out how it did.

Anyway, I just sent an email off to the company to see if they can do anything about it. I am not hopeful because it looks like the damage was from watch wear, even though I am completely convinced that I received it in this condition. Just cross your fingers for me!

Here are some pics of the watch:

 

[Rob P]

I heard back from Maria at Borealis and she is going to look into sending me a new bezel! Keep your fingers crossed that it works out for me.

Seems like they have some pretty good customer service at Borealis! I will definitely recommend these watches based on the customer service interactions I have had.

 

[Borealis Watch Admin]

Dear Rob,

Purpose of forum is not to discuss issues as those are to be dealt directly between customer and company.

We have replied promptly to your emails and offered a solution though usually issue you refer to is not covered by warranty as watch arrived in pristine condition.

PS: on a separate forum you posted up photos of watch you received where no scratches or missing ink in bezel exists.

http://www.watchfreeks.com/28-just-...d-today-borealis-sea-diver-rubber-straps.html

 

[Rob P]

Hi Maria,

I deleted my post because I agree that I do not want to send out the wrong impressions about the watch. I love it. I will deal directly with you.